At Nayya, we strive to provide premium-quality apparel and a seamless shopping experience. Please read our policy carefully before placing an order.

Returns & Exchanges

We offer size exchanges within 7 days of delivery, subject to product availability.

To be eligible for an exchange:
• The product must be unused, unwashed, and in its original condition.
• Original tags and packaging must be intact.
• Exchange requests must be submitted within 7 days of receiving the order.

Non-Returnable Items

For hygiene and quality reasons, products that have been worn, washed, damaged, or altered are not eligible for return or exchange.

Refunds

Refunds are only issued in the following cases:
• Wrong product received
• Damaged product received
• Order cancelled before dispatch

Approved refunds will be processed within 5–7 business days to the original payment method.

Order Cancellation

Orders can be cancelled before they are dispatched. Once an order has been shipped, cancellation requests cannot be accepted.

Need Help?

For any questions regarding returns, exchanges, or refunds, please contact us at support@nayya.in.